Express Post will always be the fastest possible delivery. We use both Australia Post (for PO BOX delivery etc) and Toll Express Courier.
For NON Express postage please note Tracking info may not show for 5-10 days or until day of delivery.
Parcel Post (Normal post NOT Express post) items are shipped via red Australia Post box at or before the 4pm pickups. It does however mean they are not scanned into Australia Post website till day of delivery or sometimes a little earlier depending on Australia Post. If your item was shipped over 10 business ago please contact us so we can assist you further.
For further information / delays please visit Australia Post website.
Toll Express Courer (via MailPlus) please visit Toll / MailPlus tracking website.
Shipping costs / Shipping Time:
All items are shipping via Australia Post or Toll Express Courier. We offer 2 types of shipping Parcel Post and Express Post. Please allow “pick and pack” time which is normally within 24 hours or less of your order being placed.
Parcel Post (Australia Post)
Always Free. Takes between 3 and 7 business days.
Express Post (Australia Post or Toll Express Courier)
Only $2.95. Overnight service, remote areas 2+ days.
Express Post is FREE on purchases over $90 and some specials.
Special Requests
We know that some areas are best services by Australia Post ONLY and we are always happy to send via Australia Post on request. Simply put a note when your at checkout of “Australia Post Only” or send us an email, and we will make sure your delivery is always sent via Australia Post.
Please check to make sure you have entered the correct shipping address as we do not refund or replace orders sent to the wrong address.
EXPRESS SHIPPING TIMES*
| City | Large town | Rural | |
| SA | 1 day | 1 day | 1-2 day |
| VIC | 1-2 days | 2-3 days | 3-4 days |
| TAS | 1-2 days | 1-2 days | 3-4 days |
| NSW | 1-2 days | 1-2 days | 3-4 days |
| QLD | 1-2 days | 2-3 days | 3-4 days |
| WA | 1-2 days | 3-4 days | 3-4 days |
| NT | 3-4 days | 3-4 days | 5-6 days |
REGULAR SHIPPING TIMES*
| City | Large town | Rural | |
| SA | 2 days | 3 days | 3-4 days |
| VIC | 3-4 days | 3-5 days | 3-5 days |
| TAS | 3-4 days | 3-4 days | 3-6 days |
| NSW | 3 days | 4 days | 4 days |
| QLD | 2-4 days | 3-6 days | 3-5 days |
| WA | 2-6 days | 6-8 days | 6-8 days |
| NT | 3-4 days | 12-15 days | 12-15 days |
* These are guides only and may vary due to situations out of our control.